Q: Thank you making the changes to my site, however I am not seeing all of them? Why is that?

Spring Cleaning! Clearing your browser cache

Not seeing the latest updates that were made to your site? Is an out of date page or image displaying? The most common resolution to this problem is clearing your browser's cache. In order to reduce load time of pages and sites you visit frequently, web browsers often maintain a local copy of the images, files, and web pages that go along with those sites. This is known as the browser "cache".

By clearing your browser's cache, you will be able to see latest revisions for your site and any other favorite sites you view. Please note that you may need to restart your browser or computer after clearing your cache.

Often referred to as the cache, the Temporary Internet Files folder contains a kind of travel record of the items you have seen, heard, or downloaded from the Web, including images, sounds, Web pages, even cookies. Clearing your Web browser cache forces the browser to load the latest versions of Web pages and programs you visit as opposed to pulling them from your Temporary Internet Files.

• Internet Explorer 8.0
• Internet Explorer 7.0
• Internet Explorer 6.0

• Firefox 3.0 and 3.5
• Firefox 2.0
• Firefox 1.0

• Google Chrome 1.0 - 3.0

• Safari 3.0 and 4.0
• Safari 1.0 and 2.0
• Safari for Microsoft 3.0

• BlackBerry Handheld Internet Wireless Handheld

• America Online 8.0 and 9.0
• America Online 7.0
• America Online 6.0
• America Online 5.0 (32 bit)

Clearing Cache on the BlackBerry Wireless Handheld

Clearing the content caches clears both the rendered pages and server data:

1. Highlight the BlackBerry browser icon and click the trackwheel.
2. Click the trackwheel again to display the Browser Options menu.
3. Scroll down to Options and click the trackwheel to open the browser options screen.
4. Scroll down to General Properties and click the trackwheel to open the General Properties screen.
5. Click the trackwheel to open the Cache menu.
6. Scroll down to Clear Content Caches and click the trackwheel to clear the cache and return to the General Properties screen.
7. Use the Escape button to page back through the screens to the BlackBerry main menu.

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Clearing Cache on Safari 1.0 / Safari 2.0 for Macintosh OS X

1. Open Safari.
2. Select Empty Cache.
3. Click Empty on the Are you sure message box.
4. Exit and relaunch the browser.

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Clearing Cache on America Online® 5.0 (32 bit)

1. Click Start, select Settings and Control Panel.
2. Double-click Internet Options to open Internet Properties.
3. Click Delete Files.
4. Click OK on the Delete Files dialog box.
5. Click OK.

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Clearing Cache on America Online® 6.0

1. Click Start, select Settings and Control Panel.
2. Double-click Internet Options to open Internet Properties.
3. Click Delete Files.
4. Click OK on the Delete Files dialog box.
5. Click OK.

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Clearing Cache on America Online® 7.0

1. Click Start, select Settings and Control Panel.
2. Double-click Internet Options to open Internet Properties.
3. Click Delete Files.
4. Click OK on the Delete Files dialog box.
5. Click OK.

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Clearing Cache on America Online® 8.0 & 9.0

1. Click Start, select Settings and Control Panel.
2. Double-click Internet Options to open Internet Properties.
3. Click Delete Files.
4. Click OK on the Delete Files dialog box.
5. Click OK.

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Clearing Cache on Microsoft® Internet Explorer 6.0

1. Click Start, select Settings and Control Panel.
2. Double-click Internet Options to open Internet Properties.
3. Click Delete Files.
   NOTE: Do not select Delete Cookies. Delete Cookies removes all the cookies stored on the computer.
4. Click OK on the Delete Files dialog box.
5. Click OK.

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Clearing Cache on Microsoft® Internet Explorer 7.0

1. Click Start, select Settings and Control Panel.
2. Double-click Internet Options to open Internet Properties.
3. Under Browsing History, Click Delete.
4. The Delete Browsing History box will appear, click Delete Files next to Temporary Internet Files.
5. Click Yes on the Delete Files dialog box.
6. Click Close
7. Click OK.

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Clearing Cache on Microsoft® Internet Explorer 8.0

1. Click the Tools menu
2. Click on Delete Browsing History...
3. Select Temporary Internet Files
4. Click on Delete
5. Once the files have been deleted, you can dismiss the Internet Options dialogue by clicking the Okay button.

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Clearing Cache on Firefox 1.0

1. Click Tools and select Options.
2. Click the Privacy Icon.
3. Click Clear across from the Cache option.
4. Click Ok.
5. Exit and relaunch the browser.

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Clearing Cache on Firefox 2.0

1. Click Tools and select Options.
2. Click the Privacy icon.
3. Click Clear Now in the Private Data area.
4. Click Ok.
5. Exit and relaunch the browser.

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Clearing Cache on Firefox 3.0 and 3.5

1. Click on Tools
2. Click Clear Recent History
3. Beside Time range to clear, click Everything
4. Click on Details and select only Cache
5. Select Clear Now

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Google Chrome 1.0 - 3.0

1. Once your browser is open, select the Tools menu (the wrench in the upper-right corner)
2. Select Clear Browsing data...
3. Select the Empty the cache checkbox
4. If you do not wish to delete cookies, etc., remove checks from them in the list
5. Select the period of time for which you wish to delete cached information using the Clear data from this period: dropdown menu. (If in doubt select Everything)
6. Click the Clear Browsing Data button

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Safari 3.0

1. Click the Safari menu and select Empty Cache
2. Click Empty on the Are you sure message box
3. Close and reopen your browser

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Safari for Microsoft 3.0

1. Click Edit and select Empty Cache
2. Click Empty
3. Close and reopen your browser

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